Shipping Policy – Multiversal Pure Pvt Ltd

At Multiversal Pure Pvt Ltd, we are committed to delivering your order safely, quickly, and reliably. This Shipping Policy explains how we process, ship, and deliver your purchases.

Delivery Coverage

We currently offer shipping services throughout Pakistan. International shipping is not available at this time.

Estimated Delivery Time

Major cities: 2–4 business days
Remote areas: 3–7 business days
Order processing: within 24–48 hours of confirmation

Shipping Charges

Free shipping on orders above PKR 2,000
PKR 200 shipping fee for orders below PKR 2,000

Order Tracking

Once your order is shipped, you will receive a tracking number via SMS or email. You can also track your order on our website using the provided link.

Delays in Delivery

While we strive to meet delivery timelines, delays may occur due to weather, public holidays, strikes, or courier issues. We appreciate your patience and understanding.

Damaged or Lost Shipments

If your package is lost or arrives damaged, please notify us within 48 hours of receiving the item.
We will investigate and offer a replacement or refund as appropriate.

Need Assistance?

If you have any questions or concerns regarding shipping, our team is here to help:

Email: support@multiversal.pk
WhatsApp at +92 309 4068929
Support Hours: Monday to Saturday, 9 AM to 6 PM

Note: Multiversal Pure Pvt Ltd reserves the right to update this policy at any time without prior notice.